Tuesday February 9, 2010 6:50 PM ET
SmartMoney
Published January 26, 2009  |  A A A
Deal of the Day by Kelli B. Grant (Author Archive)

How to Get $78 From Bank of America

If you were hit with an overdraft fee from Bank of America (BAC) (or one of the banks it acquired) between 2000 and 2007, you may be in for a little cash.

Bank of America recently settled a class-action lawsuit that alleged it (and by extension, Fleet Bank, LaSalle Bank and U.S. Trust Company, which it acquired during that period) changed the posting order of transactions and embarked on other activities in order to increase the revenue it received from non-sufficient funds fees, overdraft fees and similar charges. The lawsuit, which was settled for $35 million, also alleged that the bank failed to warn customers that certain transactions were triggering fees. Even though Bank of America denies any wrongdoing, it is agreeing to pay up to $78 per account holder.

That amount, however, is only a fraction of the $368 the average household pays for overdraft fees each year, according to Bretton Woods, a financial services advisory firm.

Invoking fees has turned into a booming business for the banks. Banks and credit unions brought in more than $37 billion in overdraft fees in 2008. Increased competition for deposits amid the credit crunch and rising defaults has led banks to rely more heavily on fee revenue than on income from loans, explains G. Michael Flores, CEO of Bretton Woods. “They have to bid down on what they charge for a loan and bid up on what they offer in interest [on savings],” he says. And there are even a few banks that have squeezed the margin so much that fee income is all they have.

As a result, banks are making it so easy to trigger fees that even diligent checkbook-balancing consumers are being forced to pay up for overdrafts, non-sufficient funds and returned checks. Most banks, for example, reorder daily transactions so that purchases clear in order from largest to smallest, with any deposits posting last. “Right now, consumers don’t have a choice whether to use this unsolicited line of credit or not,” says Chi Chi Wu, a staff attorney for the National Consumer Law Center, a consumer advocacy group. “They often trip it unknowingly.” (For more sneaky overdraft traps -- and ways to avoid them -- click here.)

Consumer advocates are hopeful that the Federal Reserve will soon pass rules governing overdraft fees. Before the Fed passed new credit card rules in December, it withdrew a section allowing consumers to opt out of a bank’s overdraft protection. The Fed has said it plans to re-address overdraft fees as a separate issue sometime this year.

In the meantime, there’s no downside to claiming a little free money from fees already incurred. Here’s how Bank of America customers can qualify for and claim the cash:

Deadline: May 1, 2009.

Eligibility: Payouts are for account holders at Bank of America or its acquired banks. You must have been charged an insufficient funds fee, overdraft fee, returned item fee, or similar fee within a set period of time: Bank of America (Dec. 6, 2000 through Dec. 31, 2007), Fleet Bank (April 1, 2004 through Dec. 31, 2007), U.S. Trust Company (July 1, 2007 through Dec. 31, 2007), or LaSalle Bank and LaSalle Bank Midwest (Oct. 1, 2007 through Dec. 31, 2007). During that time, you must also have had access to your account through a debit or other bank card.

Payout: Up to $78 per claimant, depending on the number of claims.

Filing Procedure: Fill out the forms online, or print out a version to mail in. Simply provide your name, address, telephone number and a few details about eligibility (dates you were a customer and the eligible account number). You do not need to detail specific instances when you were charged a fee. If you’d rather not send your account number, you can specify your home address at the time you believe a fee was incurred.


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User Comments
chacoatah99

1 Comments
what good is $78.00 going to do when they stole over $4000.00 from me in this overdraft thing the problem that I had to accounts that were linked with bank of america and the fact that they had overdraft protection on them didn't mean anything at all. The saddest part of it all was it was opened by the bank of america MANAGER herself in rincon ga it took me months to find it, being a single mom of three i worked 15 plus hours a day and did not have internet access to my account. when I did discover it I confronted the bank manager her response was "I can't do anything about it you should have kept better tabs on your money" which was precisely what I thought I was paying them more for, is it not? not only did they close my account, but they reported me to the credit bureau preventing me from EVER having another account with anyone!! Then to top it ALL off they had the audicity to send me a bill trying to say i owed them. Nobody at the company would do anything always telling me someone...(Read more of this comment)
poatboa

1 Comments
I have been in contact with my congressman to press him on pushing Bill HR 946 which will put a stop to this scam that Bank of America and other banks are getting away with. HR 946 has been sitting in committee for about a year now, looks like everyone in Washington is getting their palms greased by the banks because they don't seem to be in any hurry to get it passed. Please look into bill HR 946 and contact your representative to get it moving again.
Bank of America is by far (in my humble opinion)the most corrupt, and unjust financial institution out there today with their NSF fees and the way they manipulate transaction to squeese as much money that they can from the most people, and the people who are hit with NFS fees are the people who can least avoid to be hit with these unjust fees. Their lack of real time transaction postings on their website is designed to trick people into believing they have more money then they do in their accounts which gets them to over draft on th...(Read more of this comment)
acoulby

1 Comments
When BofA switched the order they took out deposits it caused a lot of problems for me who has a tough time with finances to begin with. My situation was pretty bad. What started as an one overdraft fee ended with almost ten. They would take out their fees last which would cause something else to bounce the next day. I kept borrowing money and putting it into my account to try and stop this downward spiral but I was always too late. I started getting 2 dollar charges for soda I bought a week prior. I even made the CSR I spoke to one day promise me that I got my deposit in on time after the third time. She did promise but the next day I got another one.

Here was my solution!! Of course I tried talking to Customer Service which did little but upset me even more. Bank of America is so large that they could care less about individual customers, especially ones who bounce checks and have little voice. These customers, of which I was one, can not fight them unless they have somethi...(Read more of this comment)
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BAC 14.47 Down -0.01 -0.07%