Anne Kadet


Tough Customer

  • Giving Little Guys a Shot

    WSJ.com

    Last Saturday was Bank Transfer Day, a communist plot (or grass-roots effort, depending on who you ask) designed to get folks moving from big, greedy banks to small, fuzzy banks. And all over the city, tellers were busy. One friend, who ...

  • Giving Pedicabs a Shot

    WSJ.com

    The other day, a businessman braving the storm in his windbreaker was desperately trying to hail a cab on Sixth Avenue when he was approached by grinning pedicab driver. "It's raining! It's rush hour!" said the driver. ...

  • Busking in the Underground

    WSJ.com

    I don't know what pleasures await you on your daily commute, but if you ride the F train, you're probably familiar with the world's loudest Norteno band. Like cowboys from hell, these merry gents in 10-gallon hats reliably ...

  • The Occupy Economy

    WSJ.com

    Say what you want about the assorted professionals, philosophers, bums, radicals, students and wage slaves comprising Occupy Wall Street, but they've managed to pull off the impossible. In the center of one of the world's most ...

  • Amazon Prime Made Me A Shopping Machine; The latest shopping technology makes it almost too easy to spend.

    SmartMoney.com

    I used to be such a frugal lady. Then I subscribed to Amazon Prime, an online-shopping service that offers unlimited two-day shipping for $79 a year. Before Prime, I went to Amazon.com for the occasional book. Now, I'm a shopping ...

  • Front Line on Lines Front

    WSJ.com

    My pal Sheila, who is 64 going on 18, emailed with a tempting offer: If I wanted a sneak peak at the delights of middle age, we should attend the FabOverFifty Beauty Bash convention in Chelsea. For just $75, I'd see plastic surgery ...

  • What Smells So Good? The Dog; The latest doggy indulgence: thousand-dollar pet perfume.

    SmartMoney.com

    The Promise: At $750 to $1,000 an ounce -- more than twice the price of Chanel No. 5 -- Les Poochs V.I.P. Parfum is one of the world's costliest perfumes. The kicker: It's for dogs. The unisex scent, which comes in a heavy crystal ...

  • Going to the Dogs, in Style

    WSJ.com

    When dropping my dog at the kennel, I've always had a sneaking suspicion: The animals are having more fun on their vacations than we are. No lines at the airport, no security pat-downs—it's all eating and napping and fighting. ...

  • Insurance for Everything; In a shaky economy, obscure insurance--including coverage against kidnapping, divorce, and having twins--is a rare growth industry.

    SmartMoney.com

    It's already been quite a year. So far we've endured wars, riots, nuclear meltdowns, crazy weather, a bipolar stock market and a failed apocalypse. Is it any wonder that one of the few bright lights in this asthmatic economy is ...

  • Protection, to a Point

    WSJ.com

    Allstate's recent subway ad promoting renter's insurance couldn't have been more direct: "Renters are 50% more likely than homeowners to be burglarized. Protect your things from MAYHEM now."

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    The 9/11 Economy

    WSJ.com

    Back in August, I called Gary Madden, the general manager at the North Fork winery Lieb Family Cellars, to learn what had prompted the vineyard to offer a 9/11 Anniversary Commemorative Merlot for $19.11. We arranged to talk later, and when ...

  • High-Value Rust on Wheels

    WSJ.com

    An old, broken bicycle is a sorry, sorry thing. Tom Waits knows—he wrote the saddest song in the world about those rusty old skeletons: "Somebody must have an orphanage for/All these things that nobody wants any more." Well, that ...

  • Subscriber Content Read Preview

    Yes, It's Still A Drugstore

    WSJ.com

    If there's any institution that embodies the difference between the old New York and the new New York, forget Times Square and Bryant Park. Consider, instead, Duane Reade, the local drugstore chain that once turned buying a bottle of ...

  • The New Office Guru: The Productivity Coach; Can a productivity consultant really shave hours off your work week?

    SmartMoney.com

    Last year I got a fantastic new assignment that doubled my workload. When my boss suggested I take it on without dropping any of my old chores, I laughed and laughed. He laughed too. Ha-ha-ha! But he was serious.

  • Hairy Week for Wall Street

    WSJ.com

    It was a slow week on Wall Street—for Wall Street's barbers. As the market careened up and down and up and down, some of the city's bankers had no time for their bi-weekly trims. Some canceled their appointments, and walk-ins were ...

  • Cupids for Hire

    WSJ.com

    Just in time for Valentine's Day, Jack Rabbit's love life is picking up. The 41-year-old East Village recruiter just went on a slew of dates with women he found online. And the best part, for Mr. Rabbit (this is not his real name, ...

  • Intrepid Dining at 'C' Level

    WSJ.com

    Yukihito Yahagi is an exacting and fussy man. If you order a brioche at Thé Adoré, his charming French tearoom near Union Square, you can have jam on the side. But if you order a scone, no jam for you. "Scones already have a ...

  • A First Wal-Encounter

    WSJ.com

    Wal-Mart has long wanted in to New York City, and this time it's serious. For the Arkansas retailer, which already has 4,300 US stores, New York is a bit like the moon: forbidding and devoid of Nascar fans, but the final frontier for ...

  • Attaining Area Code Chic

    WSJ.com

    Like everyone on the planet, I take pride in most inane bits of self-trivia. Take my cell phone number. It sports a 718 area code, and that makes me feel like Spike Lee, Archie Bunker and Barbra Streisand rolled up in one. When I give out ...

  • The Truth Behind Those Web Dating Stats

    SmartMoney.com

    Online dating sounded like such a great idea. You could relax at home every night munching pizza on the sofa and throwing Doritos at the dog. And all your romantic dreams would still come true because, yes, the ideal man or woman was ...

  • Stretching $29 to Its Limits

    WSJ.com

    The cost of a seven-day, unlimited-ride MetroCard just hit $29, and the online squawkers are predictably upset that the threatened fare hike has become a reality, calling it "abusive" and "ridiculous." One math whiz ...

  • Can You Really Go Cash-Only?

    SmartMoney.com

    You can't live with 'em, can't live without 'em. The old line readily applies to women, men, lawyers, cell phones and, many would say, banks. When they're not freaking us out with subprime shenanigans and bailout ...

  • An Evergreen Economy

    WSJ.com

    Is it just me, or are there more lumberjacks selling Christmas trees on the sidewalks this year than ever before? Walking around New York these days is like strolling through the Black Forest, only with fire hydrants and parking meters. The ...

  • Scoping Out Snooze Spots

    WSJ.com

    When I woke up in the buzzing lobby of the Hilton New York on Sixth Avenue, I discovered I wasn't the only sleepyhead tempted to doze in the cavernous waiting area. The suit next to me was complaining about his skimpy night's ...

  • Well, Isn't That Special?

    WSJ.com

    Holiday shoppers who stop by Rain or Shine, a cheery shop near Grand Central, had better like umbrellas. Yes, along with an assortment of canes, that's all the store carries—hundreds of bumbershoots and parasols, ranging from $35 ...

  • How Charities Get You to Give

    SmartMoney.com

    EVERY YEAR, WHEN my favorite radio station stages its dreaded on-air fund-raiser, I hold my donation for the morning when they announce the two-for-one matching grant. This year it never materialized. Turns out, lots of charities are ...

  • A Program for Poor-aholics

    WSJ.com

    Can't earn enough dough to pay the rent? A tiny but growing fellowship of New Yorkers might suggest that the problem isn't the economy. The problem is you. You may have a disease—a compulsive addiction to low-paying work. And they ...

  • The Networking Game

    WSJ.com

    It was billed as the largest business-networking event in New York history—a free meet-'n'-greet afternoon "extravaganza" at the Javits Center, offered by the NYC Business Networking Group. More than 800 "business ...

  • Cabby Capitalism

    WSJ.com

    I remember the first time I heard a cabby brag about his genius medallion investment. In just five years, the value of his city-issued taxi operator's license had tripled, to $300,000. "Boy," I thought. "I really should ...

  • Feeding the Costume Craze

    WSJ.com

    The modest storefront on Montague Street in Brooklyn Heights used to house a Jennifer Convertibles. Then it went dark. Now, it's a thumping den of iniquitous self-expression. As dance music pounds through the speakers at Ricky's ...

  • Chasing Lost Brands

    SmartMoney.com

    When Chuck Moxley couldn’t find his favorite coffee creamer—International Delight’s cinnamon hazelnut flavor—he went on a mission. First, the Chandler, Ariz., fund-raising consultant tried to find a supply online. Then he attempted to ...

  • Sidewalk Impressionism

    WSJ.com

    The most beautiful thing about shopping in New York? You don't even need to bother with stores. Everything imaginable—Korean barbecue, furry florescent socks, crack—sells right on the street. And that includes art. Of the city's ...

  • High Price for a Bargain

    WSJ.com

    Here's my idea of the perfect shopping trip: I walk out my front door and look up. Suddenly, a beneficent eagle swoops by and drops a shopping bag in my arms. Inside: a new fall wardrobe. Done!

  • What Angels Do for Fun

    WSJ.com

    How does this sound for an investment pitch? You write a check for $50,000. In exchange, your dollars fund a series of risky, often revenue-free New York start-ups headed by kids, the majority of which will go belly-up before they make a ...

  • The New Web Watchdogs

    SmartMoney.com

    Just about every shopper scans the on-line product reviews posted by fellow consumers—they’re seen as more trustworthy than the salesperson’s opinion. But it’s hard to believe everything you read. After all, the average product rating is ...

  • Sleeping With Strangers

    WSJ.com

    It took a minute upon waking to remember: There was a stranger asleep on my couch. We'd met the night before, on a street corner in Brooklyn Heights. Elisabeth was a performance artist from Dresden who interspersed her chatter with ...

  • Embracing a Seasonal Ritual

    WSJ.com

    If you didn't have a cheap air-conditioner sitting in your window at the start of the summer, you probably have one now. Thanks to the season's three-month heat tsunami, even New York's most die-hard AC avoiders—the folks who ...

  • Avoiding the "Overqualified" Label

    SmartMoney.com

    Job seekers dread being told they’re “overqualified.” But with unemployment among middle-aged and older workers near a three-decade high, there are a lot of lengthy résumés landing on hiring managers’ desks. Here are some ways to convert ...

  • Looking for Work -- at Age 70

    SmartMoney.com

    Few applicants have more impressive résumés, but for 71-year-old Al Maurer, being the oldest person in the room can be "a little scary."

  • Food for the Great Unwashed

    WSJ.com

    This weekend isn't just the unofficial end of summer, it's the end of Restaurant Week. And a mighty long week it's been. This year, for the second summer in a row, the city's tourism bureau extended the promotion from ...

 

Anne Kadet

Anne Kadet is a senior writer and Tough Customer columnist at SmartMoney magazine. Her MetroMoney column appears Saturdays in the Greater New York section of the Wall Street Journal.She lives in Brooklyn.

Send comments about Tough Customer to

anne.kadet@dowjones.com

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