General Information

• Add Links
• Homepage
• Licensing
• Magazine Problems
• Online Trading
• Printer Friendly
• Real vs. Delayed
• Reprints
• Site Developer
• Stock/Fund Lookup
• Logout
• Registration
• Username/Password
• User Profile

Can I add a SmartMoney link to my personal homepage?
You are free to add links to SmartMoney.com on your Web site. However, you may not reprint any articles or portions from SmartMoney on your site, as these are protected by copyright

How can I make SmartMoney.com my homepage?
Depending on your browser, use the following procedures to make SmartMoney.com your homepage.

Internet Explorer:
1. On your internet browser, go to Tools.
2. On the Tools drop-down menu, select Internet Options.
3. In the Homepage Address text box, enter http://www.smartmoney.com.
4. Click OK to apply.

Netscape:
1. On your internet browser, go to Edit.
2. On the Edit drop-down menu, select Preferences.
3. In the Homepage Address text box, enter http://www.smartmoney.com.
4. Click OK to apply.

Can I license your tools?
Our tools are available for licensing. If you're interested, please contact Business Development at licensinginfo@smartmoney.com.\

Who do I contact if I am having magazine subscription problems?
If you subscribe to SmartMoney magazine and have a change of address or other inquiry, please visit http://ccare.hearstmags.com or call 800-444-4204.

How can I buy stocks from SmartMoney.com?
Currently we do not offer online trading. However, we do offer plenty of information that can help you in Choosing a Broker.

I am trying to print an article. How can eliminate SmartMoney's background?
Most of our articles have a Print this story option, which is located in the shaded gray box on the right side of the screen under User Options. Once you click on Print this story, a printable screen will appear, eliminating ads and the SmartMoney frame. Then click on your browser's Print option.

What is the difference between "real-time" and "delayed" quotes?
Real-time quotes are real market prices at that time. Delayed quotes are quotes that are delayed by 20 minutes.

Who do I contact for reprint information?
For reprints, contact reprints@smartmoney.com or call (800) 659-9878.

Who develops your site?
We built the site and continue to maintain it entirely on our own. We use in-house resources, as well as Java and Cold Fusion as our primary tools.

I know this stock or fund exists. Why can't I find it in the stock look up?
You can use our Stock/Fund Snapshot screen to lookup a ticker symbol.If you don't know the symbol for the security you have in mind, you can enter the name or a portion of the name to search for it. If you're not sure of the exact name or spelling, you can use wild cards: An asterisk symbol (*) is an all-purpose wild card. If you're looking for a company whose name contains "technology" or "tech", you might use a wildcard like this "tech*", and your search will result in companies whose names contain tech plus any other combination of letters. You can also use _ as a single-character wildcard. For example, if you're not sure whether the company spells its name "tech" or "teck", you might search on "tec_" to see what results you get.

How do I logout of my portfolio?
To logout of the portfolio system, click on the Logout button on top right corner of the portfolio screen.

How do I register for SmartMoney.com? Is there a fee for the service?
There is no fee for our services. Click here to register now.

I have forgotten both my password and username for my account.
You will need the email address that you used when you signed up for our service. Our account look-up page can further assist you with your username and password information. Click here to access this page now.

How do I access my User Profile, so I can update my email address and other account information?
To access your User Profile:

1. Go to the User Profile screen.
2. Log in with your current username and password.
3. Click on Submit.
4. Edit the appropriate fields and click Submit.