Retail Confidential: Life as a Sales Clerk

Think a holiday retail job is easy? Our reporter goes undercover.

Hiring Santa's Helpers

Forget knowing the difference between cashmere and pashmina. Many retailers today are giving applicants the equivalent of psychological tests.

Tough Customer

The Secret Script Your Sales Clerk Follows

Kadet: T-shirt folding, greetings and other retail rules you don't know.

'Luxury' Homes, Built Cheap

More builders are luring buyers with low-cost versions of amenities. Will owners regret the shortcuts?

Which Financial-Planning Web Site Is Best for You?

With more than 20 to choose from, we narrowed them down.

Tough Customer

Piped-in Music: No Longer Just for Elevators

Kadet: These days, even hospitals and libraries are piping in the hits.

10 Ways to Make Your Boss Love You

The best way to preserve your job: Make yourself indispensable.

The Smart Way to Leave a Job

It pays to stay on an ex-supervisor's good side when you switch jobs.

Tough Customer

Checkpoint Gnarly

Don't look now, but the Transportation Security Administration is stepping up its screening methods.

10 Things

10 Things Your Private School Won't Tell You

Paying top dollar doesn't mean your kid's school makes the grade.