Sunday November 8, 2009 3:27 AM ET
SmartMoney
Published August 11, 2008  |  A A A
Deal of the Day by Kelli B. Grant (Author Archive)

7 Nasty Airline Fees and How to Avoid Them

AIRFARE REPRESENTS a mere fraction of the total cost to fly these days. From the time you walk into the terminal until the plane lands, your total tally will be far greater than the quote you received from Expedia (EXPE) while booking the flight.

"Every week, it's a different airline and a different fee," says Anne Banas, executive editor for travel advice site SmarterTravel.com. Blame it on sky-high fuel costs, which sparked billion-dollar losses industrywide. (Only Southwest Airlines (LUV), which locked in gas prices eight years ago, remains comparatively fee free.)

Looking for ways to make up for those losses — without scaring off customers by raising fares — airlines now charge for the most basic amenities. "We are truly going to an a la carte system," says Tom Parsons, CEO of discount airfares site BestFares.com. "It's down to the nickel and dime from here on out."

For consumers, the best defense is to factor in the fees each airline charges when comparing fares, says Banas. Here are seven instances when fees are assessed and how to avoid them:

Except Southwest, every major airline charges a fee to book a flight over the phone. The worst offenders: Delta Air Lines (DAL), Frontier and United Airlines (UAUA), which charge $25 per ticket. Third-party travel sites like Expedia and Orbitz (OWW) charge between $6 and $12 per ticket for online booking. To avoid these fees, book directly on the airline's web site, says George Hobica, publisher of fare-tracking site AirfareWatchdog.com. "Some people have been collecting miles for years, and now they have to pay extra to use them," says Parsons. US Airways (LCC) charges $25 to $50 to book a flight using frequent-flier miles. American Airlines (AMR) charges $5. The airline recently announced new fees for rewards upgrades ($50 to upgrade from coach to first-class on a domestic flight, for instance) and higher mile requirements (a round-trip ticket to Europe costs 20,000 more miles) starting Oct. 1. Making matters worse, it's extremely tough for frequent fliers to redeem their miles now that airlines are cutting back on flights, says Parsons. One way to make sure those miles don't go to waste is to swap them for other rewards. (To learn more about swapping frequent-flier miles, read our story.) Opt to stretch out in an exit row, and it'll cost you. AirTran (AAI) charges a flat $20 for those seats, while United charges anywhere from $14 to $109 per flight. Even if you aren't angling for extra legroom, you can get charged just for choosing a seat. Spirit now assesses a $15 fee to passengers who choose a window seat, $10 for an aisle and $5 for one in the middle. To avoid paying, check in online as early as possible — usually, 24 hours before the flight — and you should be able to pick a seat for free, says Hobica. Southwest is the only airline that doesn't charge domestic ticket holders for altering their itinerary. Change a flight on any other airline and expect to pay a fee ranging from $50 (Alaska Airlines (ALK), for online changes) to $150 (American, Continental (CAL), United and US Airways). The best defense against these fees is to solidify plans before you book, advises Banas. Paying a slightly higher fare usually costs less than getting hit with a change fee. Don't feel like rolling the suitcases inside the terminal? It'll cost you. Northwest (NWA), United and US Airways charge $2 per bag for curbside check-in. Delta charges $3. Use a little elbow grease and roll the luggage inside in order to avoid the first, of many, fees at the airport, advises Parsons. When it comes to checking luggage, it's a virtual fee-for-all, warns Banas. American, Northwest, Spirit, United and US Airways all charge $15 for the first checked bag. And while Delta announced it would stand firm against invoking such a fee, it's doubled charges for checking a second bag to $50. Think you can avoid the second bag fee by stuffing everything into one case? Be warned, it may end up costing even more. Going just one pound over the 50-pound limit triggers an overweight fee of $29 (AirTran) to $125 (United). Stick to carry-ons (although be prepared to fight for space) or ship extra-heavy bags to the hotel ahead of time to avoid these fees. (See more tips on avoiding baggage fees.) Forget about relaxing with a soft pillow and a cold drink. Only a few holdouts, including Continental and JetBlue (JBLU), offer free drinks and snacks anymore. US Airways, for example, now charges $2 for nonalcholic drinks. And be prepared to get hit in other ways. Want a pillow and blanket on your JetBlue flight? That'll be $7. To avoid paying $3 for a bag of chips, bring snacks and an inflatable pillow from home, and buy a drink at the terminal, says Hobica.
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User Comments
Posted by: james1k
It's totally true...the baggage allowance situation varies a lot from carrier to carrier. I randomly stumbled upon www.airlinealacarte.com and it has been very helpful, considering I fly on a variety of airlines. Anyways. Thought I'd throw it out there.
Posted by: raedwa01
I'm not a big fan of the 'Purchase a drink in the airport' option either. The airport knows it has you by the short and curlys and overcharges for drinks in the airport. First, I notice that there is some kind of price fixing done within the airport. All companies are charging the same price for a soda, regardless of vendor. Second, they charge prices a lot higher than the gas station 1 block away charges (not all airports do this, some have a 'guarentee street price'). I asked my congressman to look into this, but so far it has fallen on deaf ears.
Posted by: MasterBaiter
Ship bags to hotel before your trip? Are you kidding me? As if the hotel would accept that liability. Plus who's to say they wouldn't go through your bags and then claim they never arrived?
This was just overall dumb advice.
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