Sunday November 22, 2009 11:38 PM ET
SmartMoney
Published March 11, 2009  |  A A A
Deal of the Day by Kelli B. Grant (Author Archive)

How to Blow Your Credit Limit -- Without Spending

If you haven’t had the credit limit cut on your credit card recently, count yourself lucky. Risk-averse card issuers are getting slash happy. And while many cardholders gripe that such cuts slice razor-close to their balance amounts, for an unfortunate few the cuts go far deeper: below what they currently owe.

Under different circumstances, David Chaplin-Loebell wouldn’t have minded that American Express (AXP) cut his unlimited credit line to just $5,000. Except that when AmEx reduced his line in October, he had an outstanding balance of $10,000. “I found out by having a business purchase declined,” he says. Repeated calls to AmEx failed to yield an answer about why the cut was made. Chaplin-Loebell, who lives in Philadelphia, is now paying the balance under his regular card terms, and presumes the line will free up for new purchases once he’s below the limit. “For now, they’ve essentially frozen the account,” he says, leaving him to juggle business expenses on his personal cards. American Express did not respond to requests for comment.

Nasty as it may be, the practice of cutting credit lines below the balance is legal -- at least, for now, says Chi Chi Wu, a staff attorney for the National Consumer Law Center, a consumer advocacy group. Federal Reserve rules requiring lenders to give cardholders 45 days notice before reducing a credit line to the point that it would trigger penalties won't go into effect until July 2010. “[Until] then, there are no federal protections,” says Wu.

Congress is also hoping to rein in unscrupulous credit-card practices. In February, Sen. Chris Dodd (D., Conn.), chairman of the U.S. Senate Committee on Banking, Housing and Urban Affairs, reintroduced the Credit CARD Act, which among other things, offers cardholder protections like the ability to pay under the existing terms if an account is closed and requiring issuers to lower penalty rates within six months once a cardholder gets back on track with payments. In March, the House Committee on Financial Services held a series of four hearings that included discussions about credit card reform.

SmartMoney.com contacted both committees to see if they were aware of issuers’ practice of cutting credit lines below balances, and if they planned to address it in upcoming hearings. Neither responded to requests for comment.

The motivation among issuers to make such deep cuts that they plunge below a cardholder's balance amount isn’t very clear. Usually, issuers cut credit lines to reduce outstanding liabilities -- they sometimes may even chase the balance on riskier accounts with further limit cuts as cardholders pay down debts, explains Bill Carcache, an analyst with investment bank Fox-Pitt Kelton. But cutting below the balance doesn't reduce an issuer's liability: The cardholder still owes the outstanding debt.

One possibility is that this is yet another attempt by card issuers to get consumers to close their accounts (while bringing in a little fee income in the short term), says Dennis Moroney, research director and senior analyst for consulting firm Tower Group. “I can’t rationalize in my mind what other motivation there would be,” he says.

Paul Pensabene of Saratoga Springs, N.Y., received a statement from HSBC on Dec. 8 that said he had a $359.99 balance and remaining available credit of $8,640. But when he went online to pay the bill several days later, his online account showed that same balance put him over his newly-reduced credit line of $300. And that didn't include the $35 over-limit fee. Pensabene grappled with customer service until they agreed to remove the fee, and then paid the balance in full. “All I could think was, ‘Good lord, what if this is happening to someone that couldn’t pay their balance off in one shot?’” he says. “They’d end up in default with these fees piling up.”

HSBC declined to comment on individual cardholder accounts. Spokeswoman Cindy Savio says the issuer has tightened its credit standards based on the economy. “As we have previously stated, in an effort to reduce credit risk and refine strategies for our card business, we have tightened credit standards, reduced or canceled higher risk credit lines, and closed a number of inactive accounts,” she says.

While the fees, frozen accounts and default interest rates resulting from credit-line cuts can sting your finances, they can do some serious long-term damage to your credit score. Your credit utilization ratio -- the total amount of debt you owe in relation to the amount of credit available to you -- accounts for roughly 30% of your score. A credit line cut has the potential to decrease your score by 50 points or more if you don’t have much other available credit, says Craig Watts, spokesman for FICO (FIC), the company that calculates and issues the credit score that most lenders use.

Even cuts that are close to the balance have the potential to devastate if they’re not caught quickly. Luckily for Carol Gressett of Decatur, Miss., she noticed the reduction in her Discover-branded Sam’s Club card limit just days after it happened. The limit was cut to within $100 of her $3,000 balance. The official letter notifying her of the reduction arrived three weeks later. “We could easily have gone over if I hadn’t been paying attention,” she says.

(A Discover (DFS) spokesperson says GE Money issues the cards, and so is responsible for managing credit lines. GE Money did not respond to requests for comment.)

For more on our series about credit-card issuers' recent moves, read:


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User Comments
joedirt

2 Comments
If you have something like this show up on your credit report, deal with it right away. There is a box you can check that says "don't owe the money" on the dispute page. Check that box. Make sure you dispute every unfairly negative mark. Really. Don't let it slide because you think there's nothing you can do. This is more fully explained by Clark Howard on his website.
mathteacher

1 Comments
I would like to know what can be done now. It has happened on my HELOC(cutting the credit line/availability is frozen too), several of my bank credit cards (cut the credit line and HIGH interest rates of 29.99%!!!). I am 53,female and Hispanic; I earn a high end teaching salary along with my husband. We tried to apply through our credit union for a personal loan that they were advertising to put all these high interest cards on one loan and were denied because, of course, our cut credit lines mean we have negligent credit available--high debt ratios! Even though we make the money, our jobs are secure, we are tenured with years on the job. The credit companies will NOT reduce the rates even though they themselves say we have not paid late, etc. This has also happened to my mother, retired with an excellent pension, had a BA credit visa for 17K reduced to 10k within days. This is totally ridiculous as all of you know. But what can be done and who can we complain to???
VioletS

1 Comments
Someone should do a demographic check on who is being effected by these practices by American Express. I personally have seen no such action on my credit card, however, my parents, over 65, their friends, over 65, and at least one acquaintance, over 55 DID experience it. How is AGE calculating into AMEX's assumptions with respect to risk? And where do they get off automatically charging an overbalance fee when THEY are the ones who unilaterally changed the terms of the contract? That strikes ME as bad faith. ALL credit card companies have an obligation to be transparent in their practices. Their methods of determination SHOULD be public knowledge.
MadAsHell

1 Comments
As an AMEX & Blue card holder for 20 years and great credit history, we just learned that last month, they cut our credit limit from $26,000 to $6000 in one month! We have always paid on time with the exception of paying last month 6 days past the due date. We have always sent in eithor the full amount or at least half what is owed, paying it off the following month. The last payment was $24,000. On the 1st day past due we noticed that they raised our interest rate from 10.99 to 26% and cut our limit! We immediatly called them and they did lower the rate, but would not raise our credit line. We are so surprised at their business practice, especially with us after our relationship with them for 20 years! They also gave us the run-around (6 people that we spoke with.)The gov't should step in and fine/fix this immediate problem that most americans are facing. I haven't checked my FICO score yet..I hope it hasn't been hurt by this! Time will tell..In the meantime, we will not be us...(Read more of this comment)
Posted by: marymayhem
GE Money Bank has done this twice on my Walmart card. This only has a negative affect on my credit score, because it seems that I am always charged up to my limit on the card, because they lower the limit as soon as I pay it down another hundred dollars. I am boycotting Walmart now becuase of these unfair lending practices. They say they lowered the limit because of other accounts. I haven't been more than thrity days late on any account and made more than minimum payments for years now, so their reasons are beyond me.
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