Sunday November 22, 2009 9:58 PM ET
SmartMoney
Published September 26, 2007  |  A A A
Deal of the Day by Kelli B. Grant (Author Archive)

Saving on Funeral Costs

EVEN THE SAVVIEST of consumers is apt to overspend when confronted with either of two major life events: a wedding — or a funeral. Not surprisingly, the latter can be extremely tough, not just on your wallet, but also your heart.

"It's an emotional trap a lot of people fall into," says Joshua Slocum, executive director for the Funeral Consumers Alliance, a consumer advocate. "They think, 'I can't be cheap with my mother's funeral.'"

That guilt is enough to lead to overspending, but it also puts you in a bad position to deal with funeral directors and others merchants like florists and casket dealers. Keep in mind that even the most honest people in the business are there to make a profit. In 2004, the average cost for a traditional service was $6,500, according to the National Funeral Directors Association. Today, it costs closer to $7,000, estimates Slocum. Add in cemetery costs of $2,000 or so, and the average total bill hits a staggering $9,000.

The good news is that consumers are pushing the industry to become more transparent about costs, says Lisa Takeuchi Cullen, author of "Remember Me: A Lively Tour of the New American Way of Death." "The baby boomers are used to getting what they want as consumers," she says. As Cullen explains, this generation uses the Internet to price-compare everything, and funeral services are no exception.

Here are some tactics to help you keep costs reasonable, whether you're arranging a loved one's service, or preplanning your own.

Knowing what you're entitled to can save you a lot of hassle and potentially thousands of dollars. Part of the problem is that laws regarding funerals vary from state to state and can be very confusing. To help guide you, look to the Federal Trade Commission's Funeral Rule, a set of restrictions governing the way the funeral business is run. "It's a consumer bill of rights," says Craig Tregillus, the agency's Funeral Rule coordinator.

Among other things, the rules require funeral providers to inform you of all prices either in writing or over the phone. Also, you're entitled to choose only the goods and services you want, unless they are mandated by state law. In that case, the funeral director is required to disclose any legal stipulations such as whether or not the state requires embalming (most states do not).

Talking about death isn't the most pleasant of conversations. But it's an important one to have, says Alan Kopit, editor for legal information site Lawyers.com. Without preplanning, your survivors must come to grips with your passing, while simultaneously trying to determine what you would want and come up with the thousands of dollars necessary to pay for it. To avoid this situation, talk to your family about your wishes, and detail them in an informal note (not just your will) to be left with your lawyer, he says.

Then, make sure your survivors have easy access to your money so they can afford to follow through on your plans, says Kopit. Your best bet is to set up something called a pay-on-death account (a.k.a. a Totten Trust). Essentially, this is a savings account or CD that lists your survivors as beneficiaries. Since it can take years to gain access to assets held in an insurance policy or estate, these accounts will ensure that your survivors won't have to front the costs.

The pitch is alluring: Take care of all your funeral expenses now, so that your family and friends don't have to shell out the cash in their time of need. These so-called preneed plans are risky business, says Lisa Carlson, executive director of consumer advocacy the Funeral Ethics Organization. "It's not a good financial investment to prepay," says Carlson. "I assure you, funeral homes wouldn't take your money if it weren't a better deal for them."

A patchwork of state regulations controls how much (if any) of the money you put into your preneed plan can be refunded should you move or decide to change your service plans. And most of these regulations don't favor the consumer. Florida residents, for example, can lose up to 60% of their funeral savings.

Another thing to keep in mind: Even if your plans are set in stone, prices aren't — and some providers are gifted at inflating costs. "A common one is, 'Gee, the casket your mother picked out is no longer available. You'll have to pick out a new one and oh, by the way, the price has gone up,'" says Carlson. Plans that do lock in prices can't account for everything, adds Slocum. Unless you pass away immediately after putting up the money for your plan, inflation will take hold and your survivors will face unexpected bills for everything from the cemetery costs to flowers.

Don't head to the funeral home alone. "Take someone who's not as emotionally torn," Carlson suggests. A clergyman, friend or neighbor can look at the arrangements objectively, and make sure you get what you want without overpaying. "Ask people how they picked a funeral home, and you're going to get one of two answers," says Slocum. "'We went there before,' or 'It's close to my house.' That's not a rational reason." It may seem uncouth, but make sure to shop around. To make it easier for you, some funeral providers even put their prices online. In Boston, for example, you can pay anywhere from $2,300 to $6,600 for a traditional service, according to a 2006 survey by the Funeral Consumers Alliance of Eastern Massachusetts.

After the funeral home, caskets and urns are the second-biggest funeral expense. Some funeral homes mark up prices on these items by as much as 500%, so it's well worth it to compare prices, explains Carlson. There are plenty of independent casket makers such as Trappist Caskets and Saint Meinrad, as well as online outfits (Funeral Depot and Dignified Caskets, for example). There's also, of course, bricks-and-mortar retailers. Warehouse giant Costco, for example, has been selling funeral goods since 2004.

Once you have the price list from the funeral home, don't feel pressured into making an immediate decision. Take the lists home to discuss plans with your family, or at the very least, ask the funeral director for a few minutes alone to consider your choices. "People shouldn't make the decision to spend $10,000 in the space of an hour," says Carlson. Don't be fooled: The "traditional service" package has little to do with protocol. "It's basically a 'one-of-everything-on-the-menu' option," says Slocum. Unless you really are in the market for everything from cosmetology to prayer cards to a flower car (which transports the flower arrangements from viewing room to graveside), it's usually a much better deal to secure services a la carte. "Ask, 'What is meaningful to us?'" he suggests.

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User Comments
Posted by: casketchriss
Thank you Funeral Consumer's Alliance. You have really been a help to us when we were shopping around for <a href=http://casketxpress.com> caskets </a> and learning how to haggle with the funeral home guys who were trying to take us for all we had.

We also want to thank Chris at www.CasketXpress.com for giving us such good service and so many suggestions as to how to make sure that they couldn't sell us stuff we didn't need and how to overcome the challenges of having bought the casket from somewhere else instead of theirs. The funeral guys just don't seem to understand that the casket I got from Casketxpress was better in quality and 1/2 as much as theirs!!!!

The word needs to get out to more people about how to save money on a funeral.
Posted by: alapray
You don't have to buy a pre-built casket. A simple wooden box will do.
6'5' x 2' x 2'. 2 4x8 partical board from home depot @ $32.00 would do. Paint it white and have the kids and family write notes to the deceased on it. This is especially good for military funerals, which usually cover the casket with a flag anyway. Who do you need to impress?
Posted by: dworsky
You may think of price matching as something you can only do at an electronics store. In fact, you can even do it with funeral homes. When my mother died, I visited three funeral homes. I was able to get the place I preferred to match the coffin price charged by a competitor. That saved me some $300.

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