Tuesday February 9, 2010 4:10 PM ET
SmartMoney
Published December 26, 2006  |  A A A
Consumer Action by Aleksandra Todorova (Author Archive)

Ugly Credit Card Trends

WONDER WHAT CREDIT-CARD companies have in stock for you in the coming year? It's no gift card. From fee hikes to new technologies that encourage spending, credit-card companies will look to improve their bottom line at your expense.

Here are five credit-card trends that could affect your wallet in 2007, and how to avoid getting burned.

Low-rate balance transfers can be a great money saver. Consider this: Transferring a $10,000 balance from an 18% APR credit card to one that comes with a 5.99% APR for the life of the loan — a common offer these days — will save you $6,253 in interest, assuming a $200 monthly payment. You'll be debt-free three years sooner.

But this scenario doesn't factor in the balance transfer fee. And while no-fee promotions were common in the past few years and balance transfer fees were generally capped at $50 or $75, such offers are getting harder to come by, says Curtis Arnold, founder of the credit card information web site CardRatings.com. Over the past few months, for example, Citibank and Bank of America have told some of their card holders they are removing the cap on balance transfer fees. The result? That $10,000 balance transfer would cost you $300 assuming a 3% fee. "For a fee to go up 300% overnight, that's mind-boggling," Arnold says. His advice: Before authorizing a balance transfer, know what you're paying. "In your offer, if there's a reference to a minimum but no reference to a maximum charge, that should tip you off," he says.

For more on balance transfers, including a calculator that tells you how the balance transfer fee affects your actual interest rate, read our story "Is That Balance Transfer Worth It?"

Americans love their rewards — especially when they get more of them. Offering bonus points, miles or cash back — such as three points per dollar spent here or there — often determines which credit card we pull and where we use it.

But as more consumers use credit cards in supermarkets, drug stores and gas stations — some of the most popular categories for bonus rewards — credit-card issuers have started pulling those offers back. Case in point: This year AmEx eliminated the double points for everyday purchases on its charge cards, while Citibank scaled back some of its most popular cards, including the Dividend Platinum Select Card from 5% cash back to 2%.

Why? Now that they got you accustomed to using plastic at the supermarket or gas station, it's on to conquering other marketplaces, says David Robertson, publisher of the Nilson Report, an industry newsletter. At the same time that AmEx scaled back its rewards for everyday spending, for example, it introduced the online Bonus Mall where card holders get double or triple bonus points for online purchases. To be sure, says Robertson, rewards programs are so successful in attracting and retaining customers that they're not going anywhere. "What's going to happen is they're going to be fine-tuned," he says.

And because running a rewards program is expensive, expect more credit-card issuers to shuffle their bonus promotions, says Rick Ferguson, editorial director of Colloquy, a loyalty marketing publisher and consultancy. Bottom line: Watch out for changes to your loyalty program, and if you don't like what they take away, look for rewards elsewhere. Keep up to date with credit card information web sites like Cardratings.com and Cardweb.com.

An exciting new technology is gaining popularity in the credit-card world — paying by a wave of your card. Here's the way it works: A chip is embedded in your credit card that communicates wirelessly with a reader attached to the register. You don't waste time by swiping your card or handing it to the cashier, and you typically don't have to sign for purchases of $25 or less.

The appeal for consumers is clear. Using such cards could cut down the lines at places like convenience or drug stores and fast-food restaurants. And there's the "coolness" potential: Citibank, MasterCard, Nokia and Cingular just started testing technology that will let consumers shop by using their phones instead of a credit card. (In essence, you'll be able to pay by touching the special reader with your phone instead of using a credit card.) Should tests prove successful over the next months, a broader rollout is planned for 2008, according to a Citigroup executive.

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User Comments
Posted by: mu_humpy02
On my Visa bill after a trip to Japan I noticed the transaction fees on my bill so I called my provider. They explained that I was seeing the fee that the retailer was charged and I was not actually paying those amounts. I went through and added up the totals and what they said was true. This might also be the case with your mastercard.
Posted by: lrt8110
Another fee I encountered in 2006 was the overseas transaction fee. Traditionally cards have absorbed the currency conversion fees associated with an overseas purchase (Note ATM debits have a overseas ATM fee). American Express still only charges you what you spend, converted to U.S. Dollars. However my Citibank Platinum Rewards Mastercard also charged a fee for each transaction. This negated the benefit of using plastic overseas.
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