Tuesday February 9, 2010 8:26 PM ET
SmartMoney
Published March 3, 2009  |  A A A
SmartMoney Magazine by Nancy Nall Derringer (Author Archive)

10 Things Credit Card Companies Won't Say

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10. “Go ahead and exceed your credit limit—we like that.”

Contrary to popular belief, a purchase that puts you over your credit limit won’t necessarily be declined. But you might wish it had been, since it could bump your interest rate into the stratosphere.

Lea Barker, a data-entry clerk in Oakland, Calif., found that out the hard way when she exceeded the limit on her Visa card—and her interest rate skyrocketed to 29.9 percent. The sudden increase was among the factors that ultimately pushed her into credit counseling and a debt-management plan. “I have to find another $1,000 a month to dig my way out,” Barker says. “I’m looking at a second job.”

Adding insult to injury, banks often levy a so-called overlimit fee against maxed-out cardholders—roughly a $30 penalty every month your balance remains above the credit limit. An ABA spokesperson says that “consumers would rather deal with the fee than the embarrassment of being declined.” But consumer advocate Travis Plunkett, of the Consumer Federation of America, is having none of it. Overlimit fees, he contends, are simply another way for banks to make money at the expense of the unwary. “If [banks are] willing to accept charges [over their cardholders’ limits],” Plunkett says, “then they should accept the profit that comes from the increased interest charges” and leave it at that.

1,001 Things They Won't Tell You

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User Comments
grinwithin

2 Comments
Bpstreet: Looking back, I can see where things went a little 'ungrounded' but realize often times when responding, I take phone calls, and unfortunately do not typically have 100% focus and I just hit send without proofing the thoughts. It is my intent to clarify some of the points you have made.

Your specific example quotes "absolutely no criteria for screening employees". You sound like you are somewhat educated so can you tell us how you know that all non-bank lenders do not screen?
The point is that Banks are regulated and required to screen employees in order to do business. These requirements are Federally regulated and if they do not comply, there are clearly established consequences. When an employee is being hired by a bank owned entity, credit reports are run, background checks are completed, and the employee is fingerprinted. The point is that during the hiring process, they are looking for red flags in the prospective employees background that may indic...(Read more of this comment)
Posted by: bpstreet
grinwithin: Wow, good detailed analysis. I am a retail food small business owner with some experience in this area. I actually need people to pay their bills so that I can stay in business. And when they do not, I layoff and I cut back (so I guess I contribute to the recession -- but so does the person who does not pay their bills, because that puts a strain on me and others like me). I think you make some really good points and some really bad un-grounded points. Before making some huge comments on specific companies or groups of companies, it would be nice for you to research accurate sources and share truthful information. An example would be you mentioning a non-bank lender and them having "absolutely no criteria for screening employees". You sound like you are somewhat educated so can you tell us how you know that all non-bank lenders do not screen? Perhaps what you are trying to say is that you know of one or some that have somewhat lacking screening processes -- but I would f...(Read more of this comment)
grinwithin

2 Comments
Credit card companies are a major contributor to the decline of the economy.

First, banks are required to fingerprint and bond employees. These employees are required to participate in training to protect your information and when they "drop the ball" they individually are the scapegoat for the organization. When dealing with non-bank lenders they have absolutely no criteria for screening employees. What I think should change is holding the bank accountable for information they supply to third parties such as collection agencies.

In one case up in Buffalo NY, a bill collector solicted a debit card from consumers to pay a legitimatye past due debt. The agency, not required to screen employees, hired an ex-con who wound up using consumer debit cards fraudulently. This happened last year in Fall 2008. Frankly, since the bank provided this personal information putting the consumer at risk - they should be obligated to pay restitution. It might make them a littl...(Read more of this comment)
chaswright

1 Comments
In 2004, Smart Money recommended Advanta Bank as the best credit card to own for a small business. Following your advice, I opened an account with them. Despite a perfect payment record, Advanta has been nothing short of predatory, raising my initial interest rate from 7.99% to 29.99%. Before recommending another card, I would advise Smart Money to do their homework. A quick internet search of Advanta turns up thousands of complaints into practices that in other times would have been defined as usury. Needless to say, I will be doing a lot more of my own homework should I ever want another business credit card, rather than rely on your magazine.
m8182

1 Comments
I realize that many people may not be very conscientious, but credit card companies are the lowest of the low in my eyes.

I have never missed a payment, paid late, exceeded my credit limit, etc on any credit card bill or other bill.

I am a diligent consumer and research everything that I do extensively, including obtaining credit cards... I only go for fixed, low rate credit cards. I carried a balance of about $5,000 at 0% for many years - I kept shifting around the debt, paying off other higher interest rate secured loans. About 2 years ago, a contractor stole a little over $30k from me, without completing the work. Because of this, I had to repair holes in my house (literally), buy supplies, etc. and funded this with credit cards, as my second mortgage had been stolen and I had not budgeted for this sudden loss. Also, a fixed rate of 3.99 or 6.99 was basically equivalent to a home equity line, or so I thought.

Several of my credit cards, specifically: First...(Read more of this comment)
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