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Published November 28, 2007  |  A A A
SmartMoney Magazine by Jim Rendon (Author Archive)

10 Things Your Primary-Care Physician Won't Tell You

A good primary-care doctor — someone to coordinate your health care, help choose your specialists and be the first to diagnose just about any problem — is the key to good medical treatment. But they're getting harder to come by. According to a 2007 study, it took new patients in Massachusetts an average 26 days to land an appointment with one. Why? Fewer med students are going into primary care: Interest is so low that the number of primary-care internal medicine residency positions dropped by more than 50% in the past decade. "We're not really getting the best and brightest in primary care," says Kevin Pho, a Nashua, N.H., physician who writes the blog Kevin, MD. "And that's where they're needed."

Cherrie Brunner of Syracuse, N.Y., knows this all too well. She had such trouble finding a new doctor that she stuck with her old one despite problems — when she had blood in her urine, for example, she had to wait a week for an appointment, and the office then tried to cancel. But find a new GP? "I want to," says Brunner. "But when friends say, 'my doctor's great,' he won't take new patients." (Brunner's doctor had no comment.)

One big reason fewer medical students are specializing in primary care is pure and simple economics. In 2006 primary-care doctors earned an average of $171,519. That might sound like a lot to most working people, but it's less than half of what dermatologists made that same year. And the call of more-lucrative specialities is only likely to get louder for today's residents: According to one study, the income of primary-care doctors, adjusted for inflation, actually fell by 10% between 1995 and 2003. "Students are not dummies," says Pho. "They graduate with $130,000 in debt; why should they go into primary care?"

The income of primary-care doctors is under such pressure these days because general practitioners are paid roughly $30 to $70 for each patient they see regardless of how long the individual visit. That scale, based on Medicare reimbursements, has changed little since 2000. "Reimbursement for primary care is lousy," says John Ford, an assistant professor at the David Geffen School of Medicine at UCLA. "They put a premium on volume, not on spending time with patients."

These days it seems like a visit to the doctor involves little contact with an actual doctor. Instead, most of the time is spent explaining problems to assistants and having blood drawn by nurses. Indeed, doctors have been beefing up their support staff — physician's assistants and nurse practitioners — to help them squeeze in more patients. They say this assembly-line approach is necessary because they get paid about the same for each patient no matter how long it takes. It certainly has been effective; some doctors are able to see 40 patients a day. That's one every 12 minutes. And it doesn't show signs of slowing: According to one survey the average number of patients doctors saw grew by 7.5% from 2004 to 2005.
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While this system isn't inherently bad, it can be abused, says Ford. Assistants may have a different philosophy from the doctor, leading them to treat problems differently as well. Communication can break down, causing confusion about medications, and a misdiagnosis by an assistant is always possible. Some doctors do take things to the extreme: In the Massachusetts study, 41% of patients had an appointment during which they never saw the doctor.

Your physician relies on his best judgment when deciding what drugs to prescribe. And influencing that judgment is big business. Market-research firm IMS has found that the pharmaceutical industry spends $7.2 billion a year targeting doctors with ads and sales representatives. That translates into $8,000 in marketing money spent on each of the 900,000 doctors practicing in the U.S. today. "The introduction to pharmaceutical representatives starts as early as medical school, and it never really stops," says Pho.

The real amount is certainly much higher, since these figures include only journal advertising and salaries of sales reps, not their expenses. Drug reps give away pens, cups, hats and shirts, and buy office staff lunch, all in hopes of nabbing time with the doctor. But that's just the beginning — drug companies know doctors are more likely to take their cues from other doctors, so they sponsor weekend seminars at expensive resorts featuring presentations by physicians. Drug companies pay these docs to give informative talks about medical conditions — for which the company's drug gets pitched as the best remedy.

When Mary Furman got a call from her daughter's school at 10 a.m. one day last year, she was sure it was strep throat, but her pediatrician couldn't see the girl until 4. Furman decided to try a new clinic she'd noticed at a nearby Wal-Mart; they were in and out with a prescription in under an hour.

Walk-in clinics are springing up across the country. They're run by nurse practitioners, who diagnose simple maladies, like strep throat or flu, and provide prescriptions, medical advice or referrals if the problem is beyond their scope. These clinics have caught on in part because they're fast and don't require an appointment, says Steven Cooley, a physician and CEO of SmartCare Family Medical Centers in Denver. They're also cheap — $40 to $60 a visit, versus $150 for a doctor or $300 for an ER visit — and many take insurance.

Today there are about 460 such clinics, but analysts expect the number to jump to 4,000 by 2009. When visiting one, says Jim King, president of the American Academy of Family Physicians, ask to have your records forwarded to your doctor, and be sure to tell him about any medication prescribed at the clinic.

1,001 Things They Won't Tell You

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User Comments
Posted by: KayCee71
I am sitting here slackjawed at how many people are so quick to rally behind the McDoctors (a.k.a PA's & NP's) & throw the 'real' docs to the lions. Perhaps it is due to their not ever having to have faced a truly devestating illness personally, or because they look towards the countries that offer 'free' healthcare. (nothing is free you dopes, you pay for it with TAXES!) I have systemic lupus with some really nasty 'co' illnesses & if it weren't for those overschooled, overpriced, (not to mention overworked) doctors to care for me, even when I had no insurance, I'd be dead. Dead is dead. Maybe if you are faced with some awful health crisis, you will start extolling the virtues of medicine & it's practitioners. I love my docs. The docs I did not love, nor like, were replaced with ones I did. A patient is also a consumer, if you don't like a certain store or brand, you stop buying from them, which you can also do with docs, but don't expect the 'no frills brand' (PA's & NP's)to b...(Read more of this comment)
Posted by: china03
Just a personsonal note to Debouv. I'd like to know where you get your facts from. I can only hope that most people do not share in this type of ignorance. I cannot pass judgement on the quality or knowledge of individuals of differing professions and there education. Nor should you pass judgement on the integrity of a profession you know nothing about. To say that NP's have the most limmited and basic knowledgebase while PA's have a far superior education could only mean that you feel threatened. I truly hope you are not a PA or in the medical field b/c if you are, you need to learn to respect and learn the fact before you speak. As I said before, I have been a critical care RN, BSN for a long time. Not even an NP. I have taken AP 1,2 and advanced A's in all. But the true practioner knows that book smart is only as good as your experience. I am part of a collaborative team where there is mutual respect and everyones opinion is valued however there are always a few who( MD, PA, NP, or ...(Read more of this comment)
Posted by: china03
Living in NYC there is no shortage of doctors just a shortage of good ones. I can completely understand haltheavengers frustration because many docs know the risks of private practice where you don't have a hospital high powered attorneys to back you in case of a lawsuit so many go under or don't take the risk. I don't think you have to worry about the governments promise of insuring 47,000,000 people. They also promised that the Bill to help bail out and strengthen the economy was a sure thing. As we all know it didn't and Wall Street keeps plumeting. Where is the money to insure these people going to come from?
Posted by: haltheavenger
Every baby-boom era MD I know is getting ready to stop practicing medicine. When the house is paid off and the kids are on their own they are closing down the business. No more office rent. No more employee payroll to meet. Mo more staggering malpractice premium to pay. No more.

And then, when and if Washington delivers on the promise to insure 47,000,000 million Americans .... on that day .... 47,000,000 people will be calling for an appointment to see a doctor.

Good luck with your Nurse Practitioners and Physician's Assistants. They are wonderful people and a valuable resource. What are they going to do with your CT scan that says you have a brain tumor? Mammogram positive for cancer? Knee-joint that needs replacement? Clogged heart artery? Leukemia?

Would you like to know a dirty little secret?

The government really doesn't care about your health!

Let's just keep the vet bill for the herd as low as possible and no dying kids on TV. Tha...(Read more of this comment)
Posted by: iampoor
First, realize that the average medical education costs $240,000 in addition to whatever college loans you've racked up. With compound interest, most new physicians will end up repaying $750,000. Go to studentdoctor.net and read the posts of scared premeds if you don't believe me.

So yeah, they have higher salaries. Most of that is going to repay their educational loans.

To the author: do your research before you spew out garbage. I'm in med school. Pharmaceuticals aren't allowed anywhere near us. There have been strict laws about that four 7 years.

It's really hard to stay idealistic after you've been threatened with lawsuits for refusing to help people scam the government or have patients who get upset after waiting 20 minutes. What am I supposed to do? Chuck people out in ten minutes? I don't get paid by the patient. I get paid a salary. It's really hard to stir up compassion for a maniac who is blaming you before you've even started! Go complain to the h...(Read more of this comment)
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