Tuesday November 24, 2009 1:45 AM ET
SmartMoney
Published February 25, 2009  |  A A A
Consumer Action by Aleksandra Todorova (Author Archive)

What the Fine Print at Big Sites Really Says

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Do you really know what you've agreed to when you set up a new email account or try to make career connections at a social-networking site?

There's a lot of fine print that you may not have paid much attention to. Networking sites, for example, typically claim ownership of the emails, pictures or videos that users post on their sites. Yet, users often don't realize this because it's buried deep in privacy policies that can run thousands of words long.

While most of the terms of these agreements can be fairly innocuous, there are times when web sites cross the line. Facebook recently found that out the hard way. Earlier this month, the popular social networking site changed its privacy rules, giving itself the right to own or use any information posted by its users -- even after the information has been deleted. When word got out about the change, users revolted --- and Facebook recanted, reverting back to its old rules.

SmartMoney.com set out to learn just what you're committing to when you click the "I agree" box at some popular web sites. While some, like Twitter and Google’s Gmail, let users retain all rights and ownership of their information, others not only have the right to own and make money off users' content, but also include indemnification clauses that say the user is on the hook to cover any legal expenses if the site is involved in a lawsuit based on that content.

To give a sense of how much legalese you'll need to wade through to figure out the terms at these sites, we measured the length of their policies in words. After reviewing each site's terms and consulting with privacy experts and web advocates who study user policies, we also assigned each site a privacy rating of 1 to 5, with 5 being the most consumer-friendly. (Want to decipher the fine print yourself? Read our story to learn what you need to know.)

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1 Comments
How about including an analysis of Smart Money's fine print?
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Posted by: R65 on Twitter

http://bit.ly/4fnEBy via @addthis

Posted by: R65 on Twitter

What the Fine Print at Big Sites Really Says http://bit.ly/1104qi

Posted by: Riverwolf, on FULL CIRCLE * Earthwise News & Notes

To be honest, I'm a little ambivalent about the concern over privacy. Maybe because it's that I lead a relatively boring life, or maybe it's a sense of fatalism I have about these kinds of things. If the worst thing a company will do is try to sell me a product based on my habits, well good luck--I am quite talented at ignoring ads, sales calls or other pitches. It's annoying, certainly, but just doesn't cause great alarm. There are other uses of my data, however, that would disturb me--restrictions on what I say, where I go, who I associate with and so on. So where I can, I'm choosy about what i share. Take Facebook. If I've mentioned this already here, indulge me. I guess I'm just old and wise, but I divulge very little there, so I'm not worried. It's a fun diversion and quite entertaining--that's all. For those who can't hold back, however, they'll learn their lesson. If people don't have the common sense not to post nude pictures, well, you can't save them from themselves. It a...(Read more of this comment)

Posted by: Rhondda on FULL CIRCLE * Earthwise News & Notes

Thanks for this. One tends to get lax in the face of so much electronic ways of communicating, but you are so right on. I was reminded of this when I subscribed to something on the net and within five minutes I got a call from my bank asking if this was legitimate. While on one hand, one can say they were looking out for me and a scam, on the other they were watching me to see if I deviated from their idea of my norm. It caused a moment of paranoia and I thought about what you are saying here and the collection of data which can and will be used against you, not necessarily in a court of law, but in the ongoing propaganda of what is considered "normal" and what the state wants to consider "appropriate" and/or "deviant". This is a new game. Not like the sixties at all.

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